The terms of reference for the Society's committees can be found below.
Ipswich Building Society Head Office: PO Box 547, Ipswich, IP3 9WZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register, Firm Registration Number (FRN) 104875.
Ipswich Building Society is a member of the Financial Ombudsman Service and The Building Societies Association. Ipswich Building Society participates in the Financial Services Compensation Scheme details of which can be found here. Ipswich Building Society complies with the Retail Banking Conduct of Business which sets standards of good practice for building societies and banks. Ipswich Building Society records some telephone calls for quality and training purposes.
We may monitor and record phone calls to ensure we have carried out your instructions correctly, to help us improve our service, to enable us to resolve complaints, and to help investigate or prevent fraud or other crimes. Any recordings we make are the property of Ipswich Building Society.
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Your home may be repossessed if you do not keep up repayments on your mortgage.